Terms of service

Welcome to Ellvona! The terms “we”, “us” and “our” refer to Ellvona.
Ellvona operates this website and store, including all related information, content, tools, features, and digital products to provide you (“you”, the “customer”) with a curated online experience (the “Services”). Ellvona is powered by Shopify, which enables us to provide these Services to you.

These Terms of Service (the “Terms”) outline your rights and responsibilities when using our Services. Please read them carefully, as they include important information about your legal rights and obligations.

By visiting or using our Services, you agree to these Terms and our Privacy Policy [LINK]. If you do not agree, do not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are of legal age in your state or jurisdiction and that you consent to allow any of your minor dependents to access the Services under your supervision.

You may be asked to provide information such as your name, email, billing address, and payment details. You agree that all such information is accurate and complete and that you have the lawful right to provide it.

You are responsible for maintaining the confidentiality of your login credentials and any activity on your account. You may not sell, assign, or transfer your account to another person.

SECTION 2 – OUR DIGITAL PRODUCTS
Our store provides digital goods, including downloadable or streamable content (e.g., sound packs, presets, templates, courses, or e-books).
We make every effort to display product information accurately, but we cannot guarantee that your device’s display or sound configuration will perfectly represent the actual appearance, tone, or functionality of digital content.
All descriptions and prices are subject to change without notice. We reserve the right to modify, suspend, or discontinue any digital product or feature at any time.

SECTION 3 – ORDERS AND ACCESS
Placing an order constitutes an offer to purchase digital content. Ellvona may accept or decline your order at its sole discretion. An order is accepted only once payment is processed and you receive a confirmation email containing access instructions or a download link.

Once access or a download link has been provided, sales are final. Digital products are non-returnable and non-refundable except in cases of technical malfunction (see Refund Policy [LINK]).

You represent and warrant that your purchases are for personal and non-commercial use only and will not be resold or redistributed.

SECTION 4 – PRICES AND BILLING
All prices are listed in U.S. dollars (USD) unless stated otherwise. Prices, discounts, or promotions may change at any time without notice. The price at checkout will be the final amount charged, plus applicable sales taxes.

You agree to provide current and accurate billing and payment details. By submitting payment information, you confirm that:

• the information is correct and complete;
• you are authorized to use the payment method; and
• all charges will be honored by your payment provider.
  

We are not responsible for delays or errors caused by your payment provider.

SECTION 5 – DELIVERY OF DIGITAL CONTENT
Upon successful payment, you will receive an automatic download link or access credentials to your purchased digital content.
Access is typically provided immediately, though in rare cases delays may occur due to network or system maintenance.

You are responsible for ensuring that your device, internet connection, and software support the file formats we provide. Once access is granted, ownership transfers in the sense of a non-exclusive, non-transferable license for personal use only.

SECTION 6 – INTELLECTUAL PROPERTY
All digital files, designs, sounds, text, graphics, and other materials available through the Services are the intellectual property of Ellvona and are protected under U.S. and international copyright, trademark, and IP laws.

You receive a limited, non-exclusive, non-transferable license to download, store, and use the purchased content for personal, non-commercial purposes.
You may not reproduce, resell, distribute, share, or modify the files without written permission. Unauthorized use may violate the Digital Millennium Copyright Act (DMCA) and other applicable laws.

SECTION 7 – OPTIONAL TOOLS
You may have access to third-party tools or integrations (e.g., digital download platforms, audio players, or cloud storage). We do not control or endorse these tools and are not responsible for their performance.

Use of any third-party service is at your own risk and subject to the terms of that third-party provider.

SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites or external resources. We are not responsible for their content or accuracy.

Your use of such third-party websites is at your own discretion and risk. Review their own terms and privacy policies before engaging in transactions.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
Ellvona is powered by Shopify. Shopify provides the e-commerce platform but is not a party to any sale between you and Ellvona.

By using our Services, you agree that Shopify bears no responsibility for any damages, losses, or issues arising from your digital purchases or access to our content.

SECTION 10 – PRIVACY POLICY
All personal data we collect through the Services is governed by our Privacy Policy [LINK].
Because our store is hosted on Shopify, Shopify may also collect and process limited information about your use of the Services to provide a secure and functioning platform.
Data may be transmitted and stored in other jurisdictions, including outside the U.S. See our Privacy Policy for full details.

SECTION 11 – FEEDBACK
By submitting reviews, ideas, or feedback to Ellvona, you grant us a perpetual, worldwide, royalty-free license to use, modify, and display such content for business and promotional purposes.
You confirm that your feedback does not violate any third-party rights, including copyright or privacy, and does not contain harmful or unlawful material.

SECTION 12 – ERRORS AND OMISSIONS
Occasionally there may be typographical or pricing errors in our listings. We reserve the right to correct any inaccuracies and cancel orders affected by such errors without prior notice.

SECTION 13 – PROHIBITED USES
You agree not to:

• use the Services for unlawful or harmful purposes;
• violate U.S. or international intellectual property laws;
• share or resell digital downloads;
• upload malware or interfere with platform security;
• harvest or misuse other users’ data.

Violation of these rules may result in suspension or permanent account termination without refund.

SECTION 14 – TERMINATION
We may suspend or terminate your account at any time if you breach these Terms. You remain liable for any outstanding payments.
Sections on Intellectual Property, Feedback, Limitation of Liability, and Governing Law survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES
All digital products are provided “as is” and “as available.”
We make no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or uninterrupted access.
Use of our Services and digital content is entirely at your own risk.

SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent allowed by law, Ellvona and its affiliates shall not be liable for any indirect, incidental, or consequential damages (including loss of data, revenue, or profits) arising from your use of digital content or the Services.
Our total liability will not exceed the amount you paid for the digital product in question.

SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Ellvona, Shopify, and their affiliates from any claim, loss, or expense resulting from your misuse of the Services, your violation of these Terms, or infringement of third-party rights.

SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions remain valid and enforceable to the maximum extent permitted by law.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT
Failure to enforce any provision of these Terms does not constitute a waiver of our rights.
These Terms, along with our policies posted on this website, represent the entire agreement between you and Ellvona and supersede any prior agreements.

SECTION 20 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without prior written consent. We may assign or transfer our rights at any time without notice.

SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
You and Querylix agree to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.

SECTION 22 – HEADINGS
Section titles are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Services after any change constitutes acceptance of the revised Terms.

SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to us at:
Ellvona
elllllivonnnna@outlook.com